Privacy Policy

We Protect Your Information

Our Commitment to Your Privacy

At Mold Experts, we value your privacy and are dedicated to safeguarding the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you visit our website (www.moldexperts.co), contact us, or engage our services. By using our website or services, you agree to the practices described below.

Information We Collect

Service Information

Contact details (name, email, phone)
Business/facility address
Cleaning requirements & schedules
Emergency contact information

Technical Data

IP addresses & device information
Website usage analytics
Cookie data (strictly functional)
Service request histories

How We Use Information

Service Operations

Schedule cleaning crews
Coordinate emergency services
Manage client accounts
Process service modifications

Improvements & Communications

Enhance service delivery
Send service alerts
Conduct customer surveys
Prevent fraudulent activity

Information Sharing

We only share data with:

Certified cleaning crews (ISSA certified)
Emergency response teams
Legal authorities when required
Third-party vendors under NDA

We never sell customer data or share it for marketing purposes.

Security Protocols

Technical Safeguards

SSL encrypted communications
Regular security audits
Two-factor authentication

Operational Protocols

Limited data access
Secure document disposal
24/7 system monitoring

Your Rights

Access & Control

Request data access
Update inaccuracies
Delete non-essential data

Preferences

Opt-out of non-essential communications
Manage cookie preferences
Request service records